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COOKIE POLICY

Preliminary Considerations

The term “user” refers to anyone browsing the website www.staymapp.com, hereinafter simply referred to as the website.

The term “editor” refers to the owner of the website, identified in the legal notice as JCGC.

The cookies used in the user’s browser have been installed with their authorization. If at any time you wish to revoke this authorization, you can do so without any hindrance. To do this, you can refer to the “Disabling or Deleting Cookies” section described in these policies.

The Editor is free to make any changes deemed necessary to the website. This may include adding sections, features, or any element that might lead to the use of new cookies. Therefore, it is advisable for the user to check this cookie policy each time they access the website to stay updated on any changes since their last visit.

Definition and Function of Cookies

Cookies are pieces of information stored in a user’s web browser to track their previous activity and remember certain data for their next visit. These may also be referred to as web beacons, pixels, bugs, trackers, but for the purposes of these policies, they will be understood only as cookies.

They typically store technical data, usage statistics, profile customization, links to social networks, personal preference management, among other functions. The goal is to adapt the website to the user’s needs and settings, thereby improving the browsing experience. Not accepting cookies could hinder the service that the website aims to provide.

Cookies are not virus files, spam, trojans, worms, spyware, or advertising programming, either static on the page or in pop-up format.

The stored information refers to the browser (Internet Explorer, Safari, Chrome, Firefox, etc.) and not the user. To confirm this, you can enter the same website domain and check in two different browsers to see if you can configure different preferences in each.

Types of Cookies According to the Entity Managing Them

Cookies can be:

1. **Own:** Managed by the website’s editor. They are sent to the user’s terminal from a device or domain managed by the editor and from which the requested service is provided.

2. **Third-party:** Managed by an individual or legal entity other than the editor. This website uses both own and third-party cookies.

Types of Cookies According to Their Purpose

Depending on their function, cookies can be:

1. **Technical:** Facilitate the operational management of the website so that the user can navigate without problems. They help control traffic and data communication, identify the session, access restricted access areas, remember the elements of an order, complete the purchase process for a product or service, manage payment, control fraud, initiate the registration or participation process in an event, use security elements during navigation, store content for video or sound broadcasting, enable dynamic content (e.g., loading animation of text or image), or share content through social networks, among many other functions.

2. **Preferences or Personalization:** Allow remembering information so that the user navigates the website with certain personalized characteristics, such as language, the number of results to show when the user performs a search, the appearance or content of the website based on the user’s browser type, background colors used, profile picture, among others.

3. **Analysis or Measurement:** Allow tracking and analyzing user behavior on the website and others owned by the cookie manager. For example, tracking the time spent on a particular page, peak hours and days of traffic.

4. **Behavioral Advertising:** Store information about user behavior obtained through continuous observation of their browsing habits. This allows the creation of a specific profile to display ads based on this behavior. The intention is to show relevant and attractive ads to the user.

5. **Advertising:** Efficiently manage the advertising spaces on the website based on criteria such as edited content or the frequency with which ads are displayed.

This website uses technical, personalization, analysis, behavioral advertising, and advertising cookies.

Some cookies may serve multiple functions.

Types of Cookies According to Their Duration

Based on the time they remain active on the user’s terminal, cookies can be:

1. **Session:** Designed to collect and store data while the user accesses a website. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion and disappear at the end of the session.

2. **Persistent:** Store data on the terminal and can be accessed and processed for a period defined by the cookie manager, ranging from minutes to several years.

Consequences of Disabling Cookies

As an example, the possible effects of not authorizing the use of cookies may include:

1. Products selected in the store will not load, preventing the creation of a shopping cart and the possibility of completing the purchase of desired products.
2. Access to the client area, personal area, or any area requiring confirmation will not be possible.
3. Data necessary for website analysis cannot be collected, preventing the editor from knowing how to improve.
4. Content sharing on social networks such as Facebook, Twitter, Instagram, among others, will not be possible.
5. Commenting on the blog will not be possible.
6. Use of any social network will not be possible, as they all use cookies to provide their service.
7. Third-party advertising cannot be displayed, reducing revenue for those using this method.
8. In certain web domain sites, your browsing may be considered spam, as it cannot be identified.
9. Various other effects. This list is merely illustrative, not exhaustive.

If the user has deleted cookies and wishes to browse this website again, they must accept cookies once again.

Cookies Used on This Website

This website uses the following cookies: technical, personalization, analysis, behavioral advertising.

We use the GDPR Cookie Compliance plugin, which temporarily activates the moove_gdpr_popup cookie to store the user’s consent intention regarding the installation of cookies. This cookie is necessary for the proper functioning of the website.

The following are the cookies used on this website. Due to technical limitations, it is not possible to show exactly which cookies are used by third parties. However, every effort has been made to provide the user with all the necessary information.

Cookie | Domain | Description | Duration | Type
—|—|—|—|—
_Georgia_* | .staymapp.com | Google Analytics sets this cookie to store and count page visits. | 1 year 1 month 4 days | Analytics
_Georgia | .staymapp.com | Google Analytics sets this cookie to calculate visitor, session, and campaign data and track site usage for site analytics reports. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 1 year 1 month 4 days | Analytics

Disabling or Deleting Cookies

At any time, the user may exercise their right to refuse cookies and may consequently disable or delete them, except for those necessary for the website’s operation.

The user may delete and/or block cookies for all browsing or for a specific web domain. This configuration must be done in each browser. If the user does it in one browser and not in others on the same device, it will be assumed that they accept the use of cookies in the others. The Editor cannot perform this action for the user; they must do it themselves responsibly and individually in each browser and/or device as desired.

As each browser has different settings, the user should refer to the help section of each one for specific cases. The following

mentions the most common ones, but due to updates to browsers or the operating system in use, this may vary. The user should always refer to the user manuals of their browser; this guide is only indicative.

1. **Chrome:** Go to Menu – Settings (on Mac: Preferences) – Advanced Settings – Privacy – Choose whether to configure cookies or delete existing ones. For more information, visit Chrome Help: [Chrome Help](https://support.google.com/chrome/answer/95647?hl=en)

2. **Internet Explorer:** Go to Tools – Internet Options – Privacy – Privacy – Settings – Advanced Options. Configure as desired. For more information, visit the browser’s own help section: [Internet Explorer Help](https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)

3. **Firefox:** Go to Menu – Preferences – Privacy – Show Cookies – Configure as desired. For more information, visit the browser’s help section: [Firefox Help](https://www.mozilla.org/en-US/privacy/websites/#cookies)

4. **Safari:** Safari – Preferences – Privacy – Configure as desired. For more information, visit Apple Help: [Safari Help](https://support.apple.com/en-us/guide/safari/sfri11471/mac)

Cookie Notices

The Editor is not responsible for technical failures that the user may encounter on the website or in their browser due to incorrectly manipulating the disabling or deletion of cookies. At all times, the user must verify information about disabling or deleting cookies in the browser’s help section. The user assumes responsibility for deleting or disabling cookies in their browser and therefore assumes the consequences that may result from this.

The user can contact the Editor at any time via email at info@staymapp.com

Pardot

Marketing

Usage

We use Pardot for remarketing. Read more about Pardot

Sharing data

For more information, please read the Pardot Privacy Statement.

Marketing

Name
Expiration
various
Function
Store a unique user ID

Google reCAPTCHA

Functional, Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
Expiration
6 months
Function
Provide spam protection

Marketing

Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews

CloudFlare

Functional

Usage

We use CloudFlare for content distribution network (CDN) services. Read more about CloudFlare

Sharing data

For more information, please read the CloudFlare Privacy Statement.

Functional

Name
Expiration
30 minutes
Function
Read and filter requests from bots

Hotjar

Functional

Usage

We use Hotjar for heat maps and screen recordings. Read more about Hotjar

Sharing data

For more information, please read the Hotjar Privacy Statement.

Functional

Name
Expiration
session
Function

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
conMeth
Expiration
Function
Name
staymapp_currency
Expiration
Function
Name
staymapp_language
Expiration
Function
Name
sid22
Expiration
Function
Name
hip22
Expiration
Function
Name
wp-settings-time-1
Expiration
Function
Name
session22
Expiration
Function
Name
_hjCookieTest
Expiration
Function
Name
aiDataOptions
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function