Privacy Policy
Controller of Personal Data: JCGC, ES75143584P, located in SPAIN, hereinafter referred to as THE WEBSITE MANAGER, with the contact email info@staymapp.com
Data requested on the website and purpose of processing:
– Name, surname, and email in contact forms: To establish direct contact with THE WEBSITE MANAGER, for inquiries, comments, suggestions, service or product requests, or any other information. Failure to provide the necessary personal data will prevent THE WEBSITE MANAGER from responding to the request.
– Name and email: To post comments on the website’s blog.
– Name, surname, address, phone, email, tax identification number: This information will be requested at the time of payment for services to process all customer-related matters.
– Name, phone, and email for newsletter: With the explicit and voluntary consent of the data subject, the minimum necessary information will be requested to send an automated commercial newsletter, providing information about advertising, promotions, and other information related to the services and/or products offered by THE WEBSITE MANAGER.
– Email: Requested for accessing the client area, based on the data provided when creating the account.
If the user is under 16 years old, they must have the authorization of their parents or legal guardians to provide their personal data. THE WEBSITE MANAGER has no way of effectively verifying the age of users, thus relieving it of any responsibility if the user does not comply with the specified requirements.
THE WEBSITE MANAGER will ensure at all times that the use of the website, content, and the processing of user’s personal data are carried out correctly. Users can exercise their rights of access, rectification, cancellation, portability, forgetfulness, or opposition by writing to info@staymapp.com, in compliance with the guidelines of the relevant laws.
At no time will THE WEBSITE MANAGER share the data it possesses with third parties. If shared for the fulfillment of services, newsletter distribution, legal requirements, or website administration, confidentiality agreements will be provided between the parties.
Third-party links on the website have privacy policies independent of THE WEBSITE MANAGER, and users are responsible for understanding and accepting them.
**Forms**
The website has four types of forms:
1. **Contact form:** Users can use this form to communicate with THE WEBSITE MANAGER for inquiries, comments, quotes, service reservations, or asserting any rights. Failure to provide the necessary personal data will prevent a response. This processing is considered legitimate for pre-contractual diligence. The website and email server of THE WEBSITE MANAGER will handle the processing.
2. **Advertising form:** Users, buyers, or participants will provide express and voluntary consent for the minimum data necessary to send advertising and commercial information related to the services and/or products offered by THE WEBSITE MANAGER. This processing is done with the consent of the data subject.
3. **Blog comments form:** To prevent spam and inappropriate messages, users will provide their name, email, and website for identification in blog comments. If users do not want their data visible to others, they should contact THE WEBSITE MANAGER at info@staymapp.com. The website server will handle the processing with the consent of the data subject.
4. **Service request form:** Users, clients, or participants will provide data for THE WEBSITE MANAGER to process requested services. Legitimate processing of personal data is based on the contractual relationship with the client or participant. Data will be stored on the website server.
**Data Processors**
THE WEBSITE MANAGER relies on third parties to offer its services and products, with whom it establishes confidentiality agreements and ensures compliance with data protection regulations. Data provided to these third parties cannot be used for unauthorized purposes. The following are examples of such third parties:
– Google Analytics: Web analytics service.
In specific cases, THE WEBSITE MANAGER may use applications or tools not listed here and will notify users, clients, or participants accordingly.
**Newsletter Policies**
These policies are considered complementary to the terms and conditions on the website. Both are applicable in case of a dispute, and the same privacy and intellectual property policies apply.
The “newsletter” refers to the digital bulletin periodically sent by THE WEBSITE MANAGER to subscribers through an external email service. THE WEBSITE MANAGER is not obliged to send newsletters at defined intervals and may do so at its discretion. Users can exercise their rights of access, rectification, cancellation, or opposition by following the instructions in the newsletter footer.
Users should not share newsletter content with third parties, as it would violate THE WEBSITE MANAGER’s copyright. Distribution should only occur through channels managed or authorized by THE WEBSITE MANAGER. THE WEBSITE MANAGER is not responsible for third-party content in the newsletter.
All material in the newsletter is protected by copyright in favor of THE WEBSITE MANAGER. If it belongs to third parties, it is assumed that THE WEBSITE MANAGER has proper authorization to use it.
**Duration of Processing**
For personal data provided for billing and product or service purchase, it will be stored for the legally applicable time by the billing platform.
For personal data provided for electronic commercial newsletters and blog comments, it will be retained for as long as the data subject wishes to remain on the subscription list. The data subject can unsubscribe at any time, either automatically as indicated in each newsletter or by writing to the email address provided.